When attempting to play a movie on a blu-ray disc from Netflix, the machine attempts to read the disc, makes a bad clicking noise, then attempts to read the disc again. After a few seconds, the notification tells me the disc is not readable.
I know that several posts and videos about the small white plastic rod malfunctioning solves a lot of these problems, however.....
This error is only working with certain discs. Other movies and games read just fine. The most recent bizarre occurance was with a movie from Netflix.
Since the other movies were working fine, I returned it as defective. I received a new copy in the mail. The second copy did not work either.
Other movies still work. So there is something about the disc, more specifically this particular movie/company productions/or something, because other movies work fine.
I have attemptend many options, including reinstalling the software updates and booting in safe mode. I have tried many different variables that it could be and the only
common repeatable fact is that this movie (now on two different discs) and a handfull of other movies in the past won't play.
Please help!!