Hello so about a few months ago I bought a ps4 through a third party, Ebay, and as feared came in with some issues. The system does not start up and the eject button on the ps4 is apparently broken. Now, I have paid for the repair service through Sony but in the email they sent indicating the next steps, I have to send in a proof of purchase with the system on the box. I do not have the email anymore saying that I indeed buy the console on Ebay. Will Sony still be able to take the system for repair? Or do they not accept it and refund my repair purchase? Please inform me on this situation.
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